FAQs & Terms

FAQs

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    Q: Why is there a monthly fee?
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    A: It covers hosting, updates, backups, security, and uptime monitoring.
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    Q: Can I host the site myself?
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    A: Yes. but then you won’t get maintenance or support.
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    Q: Can I add support hours later?
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    A: Absolutely. You can upgrade or downgrade monthly tiers anytime.
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    Q: How many products are included in the e‑commerce add‑on?
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    A: 20 products. Additional products are $10 each.
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    Q: What if I need more help after project completion?
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    A: Extra hours are billed at $75/hr.
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    Q: How long does a website take?
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    A: Most sites take 2-6 weeks depending on complexity and communication speed.
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    Q: How do we communicate during the project?
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    A: Email is preferred. I respond within 24 hours on business days.

Terms

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    Monthly Fees
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    Fee required for hosting + essential maintenance. Support tiers are optional.
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    Revisions
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    Free revisions apply only during the build phase.
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    E-Commerce Product Setup
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    20 products included. Extra products are $10 each.
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    Ownership
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    You own the site once paid in full. Hosting is provided as long as monthly fees are active.
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    Refunds
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    All payments are non‑refundable once work has begun.
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    Late Payments
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    Sites may be suspended if monthly fees are more than 30 days overdue.
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    Content Responsibility
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    Clients are responsible for providing all written content and images unless otherwise agreed.